FAQ

Shipping Policy

  • All Sea Moss Gel orders will be freshly made prior to shipping. Please allow 2-7 business days to process your order.
  • We will email you a USPS tracking # before your order is shipped. It is important that the email you used for checkout is accurate
  • We will only ship to the shipping address provided during checkout.
  • We ship all orders via USPS Priority Mail. Expected your order to arrive within 2-4 full business days.
  • Due to the nature of our products we do not ship internationally.
Returns & Exchanges:
  • Due to the nature of our products we are not able to issue refunds or exchanges. All sales are final

    Damages:
    • Please inspect your order upon receipt. Email us at support@holisticmoss.co if the item is broken or damaged so we can further evaluate the issue.